General Information
New Novels is a curated online bookstore based in New Delhi, India. We specialize in trending, viral, and feel-good books loved by the reading community. From must-read fiction to cozy favorites, we bring the best stories directly to your doorstep.
Yes! We ship PAN India. No matter where you are — metro city or small town — your book will find its way to you.
We usually dispatch orders within 24–72 hours. Delivery typically takes 3–7 working days, depending on your location.
Yes! We’re always listening to our community. Send us a DM or email with your suggestion, and we’ll do our best to include it in our collection.
No, we currently do not offer Cash on Delivery.
All orders must be prepaid via UPI, credit/debit card, or net banking. This helps us maintain smooth operations and keep delivery timelines fast and secure.
You can place your order through our website or directly via Instagram DM (@newnovels.in). Just send us the book name, your delivery address, and preferred payment method — and we’ll take care of the rest!
Returns & Refunds
We currently do not accept returns unless the item is damaged, defective, or incorrect upon delivery. Since books are delicate and high in handling costs, we request customers to review titles carefully before placing an order.
If your return is approved (only in cases of damage or wrong item), we will initiate a refund or replacement within 3–5 working days after verifying the claim. Refunds will be made to your original payment method.
Yes, you can cancel your order within 12 hours of placing it — as long as it hasn’t been shipped. After dispatch, cancellations are not possible.
Unfortunately, we do not accept returns for change of mind. We encourage you to double-check your order before confirming, or reach out if you need help deciding.